FAQs

You can buy tickets online via our website in advance of race day and during each fixture on the day of racing.

Yes! We have early bird tickets available which are the cheapest. These need to be booked more than 30 days prior to the event. The price then increases until three days before the event when the tickets become full price. So the further in advance you can book the tickets, the cheaper they will be.

Yes, this isn’t a problem as long as we are not at capacity. Tickets can be bought online during each fixture on the day of racing. There is also the opportunity to buy a ticket on the gate via card payment only.

No, we can scan e-tickets on mobile devices, which include tablets. If you prefer to print them off and bring them along in paper format this is also fine.

All tickets are sent via email prior to the day. Premier tickets are posted out unless purchased within 2 weeks of the raceday in which case they will be left at the gate under your name.

Personal assistants who are accompanying a paying guest with accessibility get free entry. These tickets can only be collected on the day at the racecourse when additional proof of accessibility needs is produced.

New tickets can be bought on the day using card payment only.

Once purchased, refunds or transfers on tickets and any other online purchases will only be available in the case of fixture abandonment or event cancellations and not for any other reason. Please see our terms and conditions for full details.

Space permitting, yes you can upgrade your ticket to another enclosure on the day. Please visit the racecourse office and this could incur additional costs depending on where you wish to transfer between.

We happily welcome children and families at Uttoxeter Racecourse. Children are classed as aged 17 years old and under. Up to three children per paying adult have free entry to our racecourse (some exclusions apply for Live After Racing events).

This can be done easily and quickly online on our website. There is a different process depending what you want to book. If it is a ticket to an event or racing fixture, simply follow these steps:

• Firstly, choose which of our fixtures or events you would like to attend and choose the date
• Select the ticket you'd like to buy and add this to your basket.
• At the checkout, enter your unique Gift Voucher code for full or part payment in the 'Add Gift Voucher Code' field.

If you’re interested in using your gift voucher for our restaurants and hospitality packages, we have a different process:

• Call the racecourse on 01889 562 561 with your gift voucher number to hand
• Your gift voucher can be used as full or part payment over the phone
• Any balance left will be credited to your account to use at a future event
• Your ticket(s) will be emailed to you

We offer group discounts for bookings of 10 or more, select the group package at checkout.

We offer a variety of discounts and recommend booking your tickets as early as possible to get the best possible price.

We also offer £5 discount on Grandstand tickets for those aged 60 and over and also for students. This discount is only applicable against the on-the-day ticket price and they can be purchased on the gate using a card only. We don’t take cash on the gate as we are a cashless racecourse.

Please note that we might also request ID to prove age or student status so please bring along with you to be guaranteed a concession ticket.

We are delighted to work with Bluelight Card to offer a discounted ticket to anyone who works for the emergency services, NHS, social care sector or armed forces. Simply apply online via the Bluelight website. Some exclusions do apply.

From time to time we work with other businesses and organisations for gift vouchers for the races. If you have one of these third party vouchers then they must be used at least two weeks before the fixture date itself. Follow the instructions above for how to redeem a gift voucher and make sure you have the code to hand to book online. They cannot be used for tickets purchased on the day.

Typically, gates open two hours before the first race. For feature and festival fixtures, gates may open earlier.

Check the what’s on fixture page for the date you’re attending for the most up-to-date time, as race times are subject to change.

Races will take place at different times and can also change last minute, so please check your specific fixture. The latest information will be on the what’s on fixture page so please keep an eye on this. We also have signage around the racecourse such as TV screens which will also display the race schedule or the fixture that day.

Typically, the racecourse, along with bars and food outlets, will close shortly after the last race. For themed race nights with music after the racing, the live act will perform for an hour to 90 minutes after the last race and the racecourse will close shortly after the performance.

Check the what’s on fixture page for the date you’re attending for the most up-to-date times.

Most racegoers choose a smart casual outfit when attending the races and we discourage sportswear and ripped jeans. Offensive fancy dress is definitely not allowed. We have a lot more information on our what to wear to the races page, please click here to view our dress code.

This has full detail of what other guests typically wear and the occasions to dress up for more than others, for example ladies day. Always be aware of the weather though as the majority of events are outdoors.

We have plenty of information and clear details of how to get to the racecourse by car, air, train and bus on our Get Here page. This also includes our full address and postcode

Yes, absolutely. We welcome coach groups to the racecourse. On arrival, coaches will be directed to our allocated coach parking.

Everyone enters via the main entrance to Uttoxeter racecourse for all the enclosures and hospitality options. This is located on Wood Lane, and has clearly marked sign posts from the car parks. We have a map of the racecourse available to download here for more information and to help you get your bearings.

We have plenty of free parking on site, just follow “race day parking” signs to access car parks.

You’ll always be able to grab a drink and bite to eat when you come racing. Different bars and food outlets will be available depending on how busy the fixture is likely to be. There are bar and food options in every enclosure, with a firm favourite being our Fish and Chip shop.

Picnics can only be permitted in the Centre Course enclosure, however alcohol is not permitted. We do have food outlets in the Centre course so you won’t go hungry if you have not prepared any food. (Subject to the Centre Course enclosure being open)

Food cannot be brought into the Premier and Grandstand & Paddock enclosures and will be confiscated if found during the security bag search.

No, nobody can bring their own alcohol into the racecourse. We do have a wide range of bars open selling both alcoholic and non-alcoholic drinks.

Barbecues are not allowed to be used at the racecourse at any time.

At Uttoxeter Racecourse we have planned for everyone’s accessibility needs and hope that everyone finds it easy to get around and enjoy a day out with us. We have plenty more information about all of our facilities and our accessibility policy on our page here.

To make it even easier for anyone with accessibility needs we offer free admission to the racecourse for personal assistants when accompanying a paying guest with accessibility needs.

Personal Assistant tickets can be claimed by bringing in proof of accessible needs on the day of racing e.g. Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA) or Armed Forces Independence Payment (AFIP).

Personal Assistant Tickets will be available to collect from the entrance on arrival. Please note you must provide supporting documentation.

For more information on these terms and conditions please click here.

Please email info@uttoxeter-racecourse.co.uk at least 48 hours in advance with your name and details of the fixture you wish to pre-arrange these tickets. All tickets are subject to availability.

Placing a bet at the horse racing is a time-honoured tradition and many choose to have a flutter. If you wish to join in, there are a number of places throughout our friendly racecourse where you can place a bet. Please download our racecourse map here to find out where the different bookmakers and totes are. The tote is a pool betting option (similar to the lottery) and we also have on-course bookmakers.

Find out more about betting at the racecourse. 

No, we are a cashless racecourse at Uttoxeter. All catering and bars accept debit or credit card payments only.

You will need to bring your own cash with you on the day for the tote, and bookmakers. Some of them may also accept debit card payments (no credit cards).

All bars and food outlets are cashless and will be accept card and contactless payments only.

The bookmakers and the tote do accept cash payments but there are no cash machines on the racecourse, so please bring cash with you if this is your preferred payment method with bookmakers.

Yes – bookmakers and the totes will accept cash and some will also accept debit cards. There are no cash machines on the racecourse so if cash is your preferred method then please ensure you bring this with you.

Download your free, digital racecard on the morning of racing here. Printed race cards will be available to pick up at the racecourse.

Unless you have booked a ticket with a reserved seat included, a restaurant package or hospitality option, there is only limited seating available across the racecourse and the majority will be outside.

Chairs will not be allowed to be brought into the racecourse during weekend fixtures, unless for medical reasons due to space and health and safety considerations.

For all other fixtures, we take a pragmatic approach and allow chairs into the racecourse when crowd size allows. This is always at the discretion of the safety officer on the day and you may need to leave your chair outside if you try to bring one along.

Smoking and vaping (including electronic cigarettes) is only permitted in the allocated smoking areas across the racecourse. Smoking is not permitted in the Grandstand.

There is a dedicated wheelchair viewing area which has a great view overlooking the track with its own closed circuit television monitor. Personal assistants only are able to come into this area along with a guest in a wheelchair.

We have a year round turf track at Uttoxeter and this means that the weather can definitely affect the racing.

The amount of rainfall will impact the ‘Going’ at the racecourse. Simply put, this is the condition of the racing surface and how ‘hard’ or ‘soft’ the ground is. More rain will make the ground softer and dry spells can dry it out and make it harder.

Different horses enjoy different ground conditions and therefore the going reports are vital for a horse’s trainer and owner in deciding when and where a horse should run. It is their discretion whether or not to enter their horse and jockey on the day as everyone involved in horse racing has health and safety as a top priority.

We play our bit in this by making sure the race track is in the best condition it can be. However, our unpredictable British weather means this is often out of our control and the track might be deemed unraceable. This could be due to waterlogging, frozen surfaces or even too dry a surface that makes the ground very hard, or extreme weather conditions on the day might be unsafe. If this happens then a fixture will be abandoned. In this scenario, customers will be alerted and the information will be available immediately on our website – there is no need to call.

Full or partial refunds will be automatically provided according to our refund policy, available on our terms and conditions of entry.

Well-behaved dogs on a lead are allowed in our Centre Course enclosure on raceday. This is subject to our centre course enclosure being open, so please check this before attending.

Please don’t take any flash photography near the horses as this can scare them.

Otherwise, we encourage you to take as many photographs as you like to mark the occasion at Uttoxeter Races. These must be for personal, non-commercial use only.

During live music and entertainment, the artists' management retain all image rights. Any photographer that is felt to be impeding or contravening these rights without accreditation and prior written consent will be requested to leave the premises.

You cannot take images for commercial purposes without prior permission from the racecourse and provision of press accreditation.

Note

Professional filming and photography takes place here at the racecourse for various publications and broadcasting and race goers (including families) consent to being filmed, photographed and otherwise recorded by the Racecourse or any authorised third-party. By entering the racecourse, you accept our terms and conditions of entry, which authorised by the Racecourse the right to broadcast, publish, licence and use any photographs, film, recordings or images of you without payment or other compensation in any promotional literature produced by Arena Racing Company. Full copies of our Terms & Conditions are available here.